6 Questions That Inspire Your Patient to Say “Yes!”

Details:

Date: Friday, May 16, 2025

Time: 8:30 AM – 1:00 PM

Location: Clayton Plaza Hotel
7750 Carondelet Ave, Clayton, MO 63105

Credits: 4 CE Units*

Pricing: Members: $99 / Non-Members $129

Presenter: Debra Englehardt Nash

Includes mimosas and food!

For more info and to register, visit here

Overview:

At the heart of a great dental practice is exceptional clinical skill — but success also relies heavily on communication. In fact, 85% of your time with patients involves how you connect and communicate.

In this engaging session with renowned speaker Debra Englehardt Nash, you’ll explore how to ask the right questions in key patient interactions to improve case acceptance, ease objections, and enhance your practice’s financial and treatment presentations.

What You’ll Learn:

• What to ask during the first phone call
• Key questions to ask at the chair
• How to communicate effectively in Recare visits
• Enhancing consultations and treatment presentations
• How to present financial protocols with clarity
• Strategies to overcome objections with ease and empathy

For more info and to register, visit here

*PACE Program Details
St. Louis Dental Connection is designated as an Approved PACE Program Provider by the Academy of General Dentistry.
The formal continuing dental education programs of this program provider are accepted by the AGD for Fellowship, Mastership, and membership maintenance credit.
Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement.
The current term of approval extends from 6/1/2023 to 5/31/2026.
Provider ID# 407296